Employment Opportunities

Job Openings

Service Advisor

We are looking for an individual to complete our team of Service Advisors -
This individual is a forward-thinking partner with a passion for service, people and operational excellence. Ensures that the relationship among the team is healthy and strong. Understands the business and is passionate about implementing policies, providing necessary communication, creating systems, planning and implementing changes for continual improvement. This individual is passionate about team building and customer satisfaction.

Required Skills/Talent: • Ability to handle multiple tasks at once• Able to keep control in sometimes stressful, almost always high pace environment• Ability to work at a quick, yet efficient pace• History of effective team leadership• Willingness to step outside of job role to assist in other roles within the dealership• Effective communicator with ability to build on relationship at all levels• Passion for Guests and their needs• MUST be able to duplicate self• Impeccable Integrity/Unquestionable character

Responsibilities -
• Establishing and Maintaining Communication Throughout the       
  Customer's Service Experience
• Maintaining Excellent CSI (Customer Satisfaction Index) Scores
• Advise Customers on Needed and Recommended Repairs
• Schedule Customer Appointments
• Resolve Customer Issues and Concerns
Apply for Position

Contact

Spikes Ford

805 E. Expressway 83
Directions Mission, TX 78572

  • Sales: (956) 585-1601
  • Service: (956) 585-1601
  • Parts: (956) 585-1601

Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 8:00 PM
  • Saturday 9:00 AM - 6:00 PM
  • Sunday Closed
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